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So I'm a hoop-girl, but recently for some reason, I've been having trouble getting the creases out of my fabric. I have tried taking off the hoop whenever I'm not working on it, but that doesn't help with most fabrics (such as aida) that I use. I'm considering getting a scroll frame (and will likely ask for a millennium frame for my birthday), but I do have a project coming up that requires 36" wide fabric. I have not found scroll frames that large, and it would be difficult to work with without a stand (and where I stitch does not have room for a stand). As for working in hand, I'm a cross-country stitcher and it's difficult to get the thread at just the right tension when I tried doing in hand.

How else could I prevent creases? How would I go about removing these? Even a gentle bit of ironing doesn't get them out completely. I've also tried pieces in the washer then hung them up to dry. Any other clue on how to prevent/remove the creases?

When I finish a project I will wash it and hang it on the clothes line. I do not let it get completely dry. I then take it off and use an iron on the highest setting with steam. It takes time to really get the creases out if you have used a hoop but I now am pretty exclusive to q-snaps. (I can not get on with a scroll frame.) But that is what I do. I know some people worry that the stitches will be flat but I have not noticed that at all. Also if it is a very stubborn crease I will use a bit of starch on it, but that is only at the very end. I have spent up to 20 minutes ironing a fabric. But that was because I had forgotten it on the line and it was completely dry so I had to spray it with a water squirter and then do the ironing.

I'm exclusively a hoop user too and stitch on linen, my large hoops are all bound (wrapped) with bias binding and I've found this helps as the fabric is 'almost' cushioned. It still gets hoop marks but not so bad, also I take the hoop off between sessions.
Like Rose I also iron finished pieces whilst still damp, on the wrong side on several layers of terry towel.