HAED Order

Tips, Tricks & Techniques - anything to help fellow cross stitchers.

Moderators: rcperryls, Rose, karen4bells, Serinde, Alex

Post Reply
noctifyre
Posts: 313
Joined: Tue Dec 28, 2010 11:06 pm

HAED Order

Post by noctifyre »

For those with experience, how long does it normally take to receive ordered (snail mail) charts from them? It's just that I ordered one on Dec 30th, and it has yet to come... Just anxious to get started!
WIPs
Chickadees On A Branch (Dimensions Stamped)
Free Flight (Dimensions)
A Season For Everything (Dimensions Stamped)
Snowflake Elegance Ornaments (Dimensions Gold)
User avatar
Emma1977
Posts: 639
Joined: Mon May 17, 2010 5:34 pm

Re: HAED Order

Post by Emma1977 »

Never ordered one via snail mail. My PDF's have always been emailed within hours so your chart should be with you soon I would have thought. Could have been delayed slightly due to New Year post but I would email them to ask anyway - I've always found them to be very friendly and helpful :)

Hope your chart arrives soon so you can get started.
Finished
Fantasy Flitterflies
Ruby Wedding Sampler
Vervaco: To have and to Hold wedding sampler
"Gift from God" birth sampler
Vervaco Wedding Bouquet


W.I.P
Cinderella, Joan Elliott
Swan Fidelity
Galaxy
Dimension - Baby Express
Forever the Flagship
User avatar
CheyennePony
Posts: 122
Joined: Sat Jan 30, 2010 1:17 pm

Re: HAED Order

Post by CheyennePony »

I'm in the UK and it took over a month for them to reach me. Think it took them nearly a week to get them posted then. I assume as it has been holidays it would have taken a few days extra to get them out.
Parksfarm
Posts: 3032
Joined: Thu Nov 18, 2010 8:40 am
Location: Near Portland, Oregon USA
Contact:

Re: HAED Order

Post by Parksfarm »

You can check on the status of your order if you login on the HAED website and then go to My Account - you can see all of your orders. It should say processing, sent to printer, delivered, etc. I know they just switched printers, so it may be taking a bit longer than normal. I usually have mine in 10 days or so... I'm sure you'll get it soon! :)

Actually, I just checked on mine and I placed an order on the 30th as well and got it today, so hope you get yours soon!
Dana

WIPs

HAEDS
Lovers, Christmas Fairy, Goblins Fae Guide, Autumn Pears, Ride the Wind, Chimera Black Rose, Surfers Dream, Witching Hour, QS Nostlagy, Lg Treasure Hunt Bookshelf, Owen

Chatelaine
Konstantinople Hamam, Serengeti, Alpine Seasons
User avatar
vanessanjf
Posts: 12944
Joined: Sun Oct 18, 2009 11:43 am
Location: Hertfordshire, UK

Re: HAED Order

Post by vanessanjf »

I usually buy mine via snail mail and they take just over a week to get here to the UK.
Vanessa

A little progress every day adds up to big results

WIP
The adoration of the kings- Golden kite completed
User avatar
coffee_freak
Posts: 10312
Joined: Mon Jan 15, 2007 2:14 pm
Location: maryland,usa
Contact:

Re: HAED Order

Post by coffee_freak »

im in the US and it didn't take a full week to reach me.
If you get a comment of a :smile:,I must be holding my :coffee:
http://coffeecupcakescrossstitch.blogspot.com/
skype:coffeecupcakescrossstitch
WIP:
Joan Elliot Spring Fairy
Cupcakes
Snuggle Up
2012 HD's
Bohemia
Fairy Friend
User avatar
Vani
Posts: 962
Joined: Thu Sep 10, 2009 6:58 pm
Location: St.John's, Newfoundland, CA

Re: HAED Order

Post by Vani »

I live in Canada, and it took two weeks to reach me! I know its hard to be patient, but maybe you could see if your chart has a floss list uploaded on the site, they are in the process of updating that stuff, then at least you can get the flosses while you wait. It shouldn't be long.
Vani, St. John's, NL, CAN

http://mystitchdiary.blogspot.ca/
User avatar
Stitch
Posts: 281
Joined: Thu Feb 04, 2010 4:45 pm
Location: Florida

Re: HAED Order

Post by Stitch »

I ordered on the 29th and it was finally shipped just a couple of days ago. It has not arrived yet though. I'm a little disappointed it's taking so long, but as I don't plan to start the charts I ordered yet I don't mind waiting.
WIPs (in rotation):
Wolves--(23,226/118,400; 19.62%)
Disneyland Castle
Chaperon of Light--(15,539/200,000; 7.77%)
Hidden Spirits

UFOs:
Free Flight
Cat and Flowers
User avatar
Sarah83
Posts: 294
Joined: Tue Nov 09, 2010 2:42 pm

Re: HAED Order

Post by Sarah83 »

Been waiting almost 2 weeks for mine to get here by snail mail. Its status on the website is "to be printed".
Post Reply