I am working on a Dimensions kit # 70-08836 called Santa's Nap. My puppy got hold of one of the pattern pages and ripped it up... I've managed to tape *most* of it together, but a couple pieces around the bottom border are gone. I'd hate to have to repurchase the entire kit when I only need part of the pattern. Suggestions?
Hello Brody and welcome to the forum from South Carolina! You have just illustrated why it is a good idea to make a working copy of your chart! Working copies are usually allowed by the designer especially for stitchers who have puppies, children and who drink coffee or tea while stitching and have a cat who likes to walk on the table and might accidentally knock over a glass. That being said, I think if you send a copy of that picture to Dimensions they will send you another chart. I hope that you will stay for a while and post pictures of your work. We love pictures and we love puppies. Many of us have animal assistants when stitching, though in my case I think I get feline supervision more than assistance.
Carole
WIPs
Star Wars Afghan:Chewbaca
HAEDs:
O Kitten Tree
Dancing with the Cat
Everything else "on hold"
2022 Finished: Star Wars Afghan: Princess Leia, Obi-Wan Kenobi, Yoda, Finn, Rey, Poe, Han Solo,Darth Vader, BB8,Luke Skywalker
Hi Brody and Welcome from me too its great that you have joined us. Dimensions are great about replacing charts - if they are still in stock so do get in touch with them asap. Puppies will be puppies of course and anything is fair game I guess.
As Carole has said a lot of us have animals who are 'helpful' in various ways. My supervisor is a part Siamese cat who lands on my lap won't curl up or lie down just sits tall and that is the end of stitching until I tip him off. Dear boy he is - not.
Sally in Brisbane Australia
WIPS
Christmas Stocking from World of Cross Stitching mag. 262
At least the puppy didn't eat the project. I have had that happen fortunately not too far into the project but a huge waste of cloth. On a similar note, I restarted a long lost xs-collectibles project and she was kind enough to replace the first few pages that I had lost. It is nice to know that Dimensions may do something similar according to a previous post.
April
Nora Corbett Winter Fairy, started Jan 2013
Family Reunion, Rosewood Manor, waiting on fabric
Update... Dimensions emailed me a complete copy of the pattern 24 hours after asking for it! Great customer service!
Also, one thing I didn't like about the original pattern was that it was divided into 4 sections, with 2 each on a 2-sided page... the 2-sided page made it incredibly difficult to line up the stitches as you worked from one quarter into another. With the email, I got the four sections all on separate pages. So it's going to be much easier to follow.
I guess I have Oliver (the puppy) to thank for that!... And I did find him with the actual project in his mouth one day-- I think he was trying to eat the embroidery hoop. Luckily I rescued it before any damage was done. And I'm being much more careful about putting everything away!
I had a similar experience with Dimensions but I simply lost the chart. Not sure if I sent in a picture of my WIP as proof but they did send me a copy of the chart within 24 hours. Great to know they will help you out.
No, no puppy problems here. Oh, except I do remember a German Shepherd puppy who found and chewed my nice little Olympus camera into scrap aluminium...
BUT...
I'm SO glad that, when I buy a chart these days, it usually comes as a .PDF file. That way, it's always there in my laptop's innards, and I can print off new pages as and when the necessity arises!
Brian
Cross-stitcher since 2005. Model ship builder since 2012. Former canoeist, orienteer, astronomer, craft show organiser, secret-cult member. Currently a happy man.